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Do these motherfuckers have ANYTHING in stock? I swear it wasn't like this 10 years ago. Backordered labels as far as the eye can see.
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>>11696047
I stopped using them after they took the wrong lessons from covid and went full retard with their "unlimited warehouse" + no cancellation policy.
You can tell they're desperate to lure back customers by offering 10% coupons all over the front page - absolutely laughable when nothing is actually in stock, on top of being more expensive than any other retailer.
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>>11696047
We are in a downswing cycle for toys so less of everything is being made and ordered. Everyone is cautious and so they are ordering just enough to fill preorders and a few extra but not enough to keep a wide inventory.
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>>11696078
I filled out a survey from them once and gave feedback on what I considered the bare minimum they could do to stay competitive - like a rewards system, a reasonable PW limit, more flexibility options for customers, etc. And guess what? They did the exact OPPOSITE of everything that was suggested.
Whelp, nice knowing ya HLJ.
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>>11696492
Empty shelves in a store can also clearly mean a lack of money to pay for stock, poor planning, poor inventory control and a butt-load of other reasons that don't reflect sales that are 'growing' or some imaginary 'demand.'
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>>11696047
It seems like they want to mostly move to a preorder only model. I can’t really blame them with how things have changed over the past year I’m reluctant to make overseas impulse purchases, so if I don’t preorder in the first place, I’m probably not buying.
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>>11696798
Man I just ordered 2 things last night that they warned I can’t cancel immediately, saying the preorder window already closed despite just going up for order last night. Their new system is shit, I don’t even know why they let you cancel at all if it doesn’t apply to most things. Feels like they’re just afraid to get rid of it entirely because they know it was always their niche over other sites.
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>>11696047
Isn't that because everything is made to order now? Why would they have extra stock when they took all their orders in like 6 months+ ago?
And then certain items I don't think they can get more than the allotted amount hence instant order stop. So I don't get why you think extras are always floating around. I imagine most of the stocked items are from cancellations. Which they will have fewer now with the new policy.
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Preorders should be universally banned. All they do now is complicate ordering.
The only advantage to preordering was to be able to "reserve your spot" but now companies order so few preorders that if something is insanely high demand, instead of it selling out when they go in stock, instead they just sell out when the preorders drop.
There is no advantage left anymore for the customer, only the retailer who can lock people into orders months or sometimes even a year down the line with in some cases no way out if they refuse cancellations. Sometimes they even make you prepay for something a year down the line and you're giving them a loan a year ahead of time.
This is nonsense. The figure promo images should drop, a release date should be established, the figure should go in stock that day and it should ship shortly after. That's it.
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